Orders typically ship from our store in Farmington, CT within 48 hours excluding weekends and holidays. Please allow extra ship time during sale periods or holiday seasons. Orders are shipped with standard ground and will take 1-6 days for delivery depending on the state. A tracking # will be emailed to the customer after the order has shipped.
We also offer Overnight and Two Day shipping. The cut off time for same day fulfillment is 12 PM est. Any orders that are placed after 12 PM est will ship the following business day. Orders placed Friday afternoon will ship on Monday. We will contact you via email if there are any issues with your order.
U.S. SHIPPING METHODS & COSTS
Vivid Hue Home offers UPS ground shipping within the U.S. Unfortunately at this time we cannot ship to PO Boxes.
Currently Vivid Hue Home does not ship internationally.
TO CANCEL AN ORDER
The best way to change or cancel an order is to email us at firstname.lastname@example.org. Please include “Change/Cancel Order” in the subject of the email.
We will do our best to accommodate your request, however if you request a change and your order has already shipped please refer to our Return Policy Procedures.